School systems bought educational software at emergency speed when classrooms closed, often with temporary money and little time to compare options. Those subscriptions are now coming up for renewal against ordinary budgets, and districts are discovering how hard it is to decide…
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Several major smartphone makers now promise software and security updates for around seven years, and regulators in some regions are setting minimum support periods. Longer support is changing how people buy phones, how the resale and refurbishment market works and how manufactu…
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Television manufacturers have quietly become advertising and data companies that happen to sell screens. The hardware margin shrank on purpose, because the real profit now comes from what the television watches after you turn it on, not from what it actually cost to design and b…
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Cars that charge monthly for heated seats, smart-home devices that lose functionality when a company shuts down its servers, and appliances that gate basic features behind an app subscription all point to the same shift: purchasing a physical product increasingly buys access to …
Read insightSchool systems bought educational software at emergency speed when classrooms closed, often with temporary money and little time to compare options. Those subs…
Several major smartphone makers now promise software and security updates for around seven years, and regulators in some regions are setting minimum support pe…
Television manufacturers have quietly become advertising and data companies that happen to sell screens. The hardware margin shrank on purpose, because the rea…
Cars that charge monthly for heated seats, smart-home devices that lose functionality when a company shuts down its servers, and appliances that gate basic fea…
