EIS InsightsHealthTech

The Patient Portal Inbox Has Become a Second, Unpaid Shift

Patient portals were meant to make care more convenient, and for patients they largely have. For clinicians, the steady flow of messages, refill requests, test results and quick questions has become a substantial workload that sits outside scheduled visits, is rarely staffed del…

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EIS InsightsHealthTech

Remote Patient Monitors Are Collecting More Data Than Anyone Has Time to Watch

Continuous glucose sensors, wearable heart monitors, and home vital-sign devices now stream data around the clock. Hospitals adopted the technology faster than they adjusted staffing to actually review it, and the resulting alert overload is quietly becoming a patient safety con…

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EIS InsightsHealthTech

The Algorithm Recommended It. The Doctor Signed It. Who Is Actually Responsible?

Diagnostic software now flags findings a radiologist might miss, and clinicians are increasingly expected to review and approve those recommendations under time pressure. When something goes wrong, the accountability structure behind that signature is far less settled than the s…

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HealthTech